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Are we informed about door knobs & handles weight and volume after shipment?

After delivering the goods, Guangdong KaiYi Information Technology Co., Ltd. will provide detailed information about the delivery's weight and volume for customers...

Are we informed about door knobs & handles weight and volume after shipment?

Can our logo or company name be printed on kitchen knobs ?

As for all our kitchen knobs , the customized logo is available. We provide professional design and production of high-grade products and customized services. As...

May Kaiyi offer warehousing services?

In order to improve customer experience, we render short-term warehousing services for customers overseas. Guangdong KaiYi Information Technology Co., Ltd. is proud...

May Kaiyi offer warehousing services?

How about Kaiyi shipping services?

Throughout dealing with the national trusted carrier, Guangdong KaiYi Information Technology Co., Ltd. provides customers with a broad variety of transport choices...

How about Kaiyi shipping services?

What are Kaiyi shipping modes?

There are numerous options for shipping modes from Guangdong KaiYi Information Technology Co., Ltd.. They include transportations through land, sea or air. Cooperating...

What are Kaiyi shipping modes?

Does Kaiyi have forwarder?

Guangdong KaiYi Information Technology Co., Ltd. has cooperative freight forwarders who are as happy as we are to review your needs and assess how to benefit your business...

Does Kaiyi have forwarder?

How can I track my Furniture Hardware ?

Once your Furniture Hardware has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number...

How can I track my Furniture Hardware ?

What port of loading available for brass door handles ?

Most of the moment, Guangdong KaiYi Information Technology Co., Ltd. will choose the closest port to the warehouse. If you want to specify a port, please contact...

What port of loading available for brass door handles ?

What to do if door knobs & handles is damaged during shipping?

Guangdong KaiYi Information Technology Co., Ltd. has purchased insurance for door knobs & handles during the shipment. Once customers find the product is damaged...

What to do if door knobs & handles is damaged during shipping?

What to do if it is incomplete kitchen knobs delivery?

Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once...

What to do if it is incomplete kitchen knobs delivery?

What should I do once I receive Furniture Hardware imperfections?

Once you receive our Furniture Hardware with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According...

What should I do once I receive Furniture Hardware imperfections?

How to contact your after-sale service division?

You can contact us through phone, email, WeChat, WhatsApp, or Skype. If you need live communication or support, you can call us. It will be more efficient because...

How to contact your after-sale service division?

Where to get help if brass door handles gets problem during the use?

Generally, we offer brass door handles along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor...

Where to get help if brass door handles gets problem during the use?

Can we arrange the door knobs & handles shipment by ourselves or by our agent?

If you want to organize the door knobs & handles shipments, then please contact us. Guangdong KaiYi Information Technology Co., Ltd. comprehends that in relation to transport...

Can we arrange the door knobs & handles shipment by ourselves or by our agent?

What kind of packing is provided for kitchen knobs ?

Guangdong KaiYi Information Technology Co., Ltd. includes some general packaging guidelines that can help you prepare your package for shipping. Please consult with...

What kind of packing is provided for kitchen knobs ?

Guangdong KaiYi Information Technology Co., Ltd.

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