FAQS

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1.Q: Do you provide samples? Is it free?

A: Yes, we offer the samples for free.

2.Q: How long can I get the samples?

A: Usually 2-7 work days.

3.Q:How about the Package of your products?

A: Poly bag with inner box, than have a master carton.

4.Q: What about your delivery time?

A: According the quantity, usually 10-20 work days. Some items we offer stock service.

5.Q: Can I send the drawings or samples, then you produce?

A: Yes, we did.

6.Q: What is your payment term?

A: 30% as deposit, 70% as balance, PayPal, L/C, Western Union. Every payment term we can discuss.

7.Q: Are you a Factory or Trading company?

A: We are factory.

8.Q: Where is your company location?

A: Our head office in the Dongguan city. There are China and Vietnam factories. Chinese facoty in the Huizhou city,Guangdong province. Vietnam factory in the Binh Duong Province. All our clients from home and aboard are warmly welcome to visit us!

9.Q: How long has your company been established?

10.Q: Can I be your agent or dealer?

A: Why not. Agent, dealers, distributors and showrooms are welcomed, because of protection policy to our existing dealers, please discuss with us for details.

Guangdong KaiYi Information Technology Co., Ltd.

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