200faq

How can I track my drawer handles and knobs ?

You can easily know the logistics of drawer handles and knobs through various ways. After we deliver the goods, you will receive a tracking number so that you can...

How can I track my drawer handles and knobs ?

What port of loading available for ?

At Guangdong KaiYi Information Technology Co., Ltd., our factory and warehouse are strategically located. We have taken the convenience of transportation into consideration...

What port of loading available for ?

What to do if is damaged during shipping?

Guangdong KaiYi Information Technology Co., Ltd. makes every attempt to protect the item from harm, but it cannot be fully ensured. If you find any damage, please...

What to do if is damaged during shipping?

What to do if it is incomplete delivery?

If the quantity of drawer handles and knobs is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect...

What to do if it is incomplete delivery?

What should I do once I receive kitchen handles and knobs imperfections?

We take pride in our products, and we guarantee you that kitchen handles and knobs receives severe QC test before shipping. Yet if the last thing we expect occurred...

What should I do once I receive kitchen handles and knobs imperfections?

How to contact your after-sale service division?

Guangdong KaiYi Information Technology Co., Ltd. provides quality after-sale customer support on several channels. They are email, phone, live chat, etc. Details...

How to contact your after-sale service division?

Where to get help if handles hardware gets problem during the use?

We are full of confidence in handles hardware , but we welcome consumers to remind us of product issues, which will help us to do better in the future. Contact our...

Where to get help if handles hardware gets problem during the use?

Can we arrange the kitchen drawer hardware shipment by ourselves or by our agent?

Please let us help if you have any questions about shipping from China, and hope we can work together to find the right logistics just for YOU. Guangdong KaiYi...

Can we arrange the kitchen drawer hardware shipment by ourselves or by our agent?

What kind of packing is provided for drawer handles and knobs ?

See "Product" page to find the packing methods Guangdong KaiYi Information Technology Co., Ltd. offered. We are serious about the packing material used for drawer...

What kind of packing is provided for drawer handles and knobs ?

Is tested before shipment?

Yes, we ensure sufficient inspection of the finished products before they are shipped out of the factory. Guangdong KaiYi Information Technology Co., Ltd. has been...

Is tested before shipment?

How to pay for ?

Guangdong KaiYi Information Technology Co., Ltd. offers several different payment methods. Consult the customer service department to find the easiest payment method...

How to pay for ?

Does have warranty period?

Yes, Guangdong KaiYi Information Technology Co., Ltd. provides warranty service for kitchen drawer hardware . Being a quality-oriented company, we warrant our products...

Does have warranty period?

How long is the warranty period of kitchen handles and knobs ?

Kitchen handles and knobs warranty starts on the day of purchase and runs for certain time. If the product is defective during the warranty period, we will repair...

How long is the warranty period of kitchen handles and knobs ?

How to extend handles hardware warranty?

Here at Guangdong KaiYi Information Technology Co., Ltd., the warranty service may be extended through extended warranty plans purchased from the retailers or us...

How to extend handles hardware warranty?

Can kitchen drawer hardware be customized?

Guangdong KaiYi Information Technology Co., Ltd. offers the most professional customization service for customers. With skilled R&D team and professional design team...

Can kitchen drawer hardware be customized?

Guangdong KaiYi Information Technology Co., Ltd.

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