200faq

Are there services after installation?

Guangdong KaiYi Information Technology Co., Ltd. offers all-around after-sales services. After guiding you through the whole installation process, if you have any...

Are there services after installation?

What services are offered for hardware pulls ?

Unlike tangible and visible products, the services offered for hardware pulls to customers are intangible but are embedded in the whole cooperation process. We've...

What services are offered for hardware pulls ?

Are we informed about kitchen unit door handles weight and volume after shipment?

This will be emailed to you once the kitchen unit door handles are delivered. Tracking info will be attached so that you can follow the logistics. Any questions...

Are we informed about kitchen unit door handles weight and volume after shipment?

Can our logo or company name be printed on decorative furniture hardware ?

All decorative furniture hardware can be provided with customized logos. We offer professional design, production and customization services. We will confirm the...

May Kaiyi offer warehousing services?

At present, many small- or middle-scale enterprises can't offer warehousing services but choose to work with the third-party logistics companies or freight forwarding warehouses...

May Kaiyi offer warehousing services?

What are Kaiyi shipping modes?

The mode of transportation is an important consideration when planning the shipment process. Guangdong KaiYi Information Technology Co., Ltd. provides several shipping...

What are Kaiyi shipping modes?

Does Kaiyi have forwarder?

Guangdong KaiYi Information Technology Co., Ltd. has been working with reliable forwarder partner for years. By working with reliable and trustworthy forwarder,...

Does Kaiyi have forwarder?

How can I track my contemporary kitchen handles ?

You can easily know the logistics of contemporary kitchen handles through various ways. After we deliver the goods, you will receive a tracking number so that you...

How can I track my contemporary kitchen handles ?

How can I track my contemporary kitchen handles ?

You can easily know the logistics of contemporary kitchen handles through various ways. After we deliver the goods, you will receive a tracking number so that you...

How can I track my contemporary kitchen handles ?

What to do if is damaged during shipping?

Guangdong KaiYi Information Technology Co., Ltd. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage...

What to do if is damaged during shipping?

What to do if it is incomplete delivery?

Guangdong KaiYi Information Technology Co., Ltd. guarantees contemporary kitchen handles delivered with all accessories and instruction manual packed in one package...

What to do if it is incomplete delivery?

What should I do once I receive hardware pulls imperfections?

Guangdong KaiYi Information Technology Co., Ltd. will work with you to make it right! If you receive a defective, incorrect or incomplete hardware pulls , please...

What should I do once I receive hardware pulls imperfections?

How to contact your after-sale service division?

So as to provide the best quality after-sales service, Guangdong KaiYi Information Technology Co., Ltd. has an after-sales service department to provide consulting...

How to contact your after-sale service division?

Where to get help if kitchen unit door handles gets problem during the use?

We are confident about kitchen unit door handles , yet we welcome reports from consumers or the third parties alerting the problems with the product, which helps...

Where to get help if kitchen unit door handles gets problem during the use?

Can we arrange the decorative furniture hardware shipment by ourselves or by our agent?

Please let Guangdong KaiYi Information Technology Co., Ltd. assist if you have any questions regarding sending from China, and hope we could work together to get...

Can we arrange the decorative furniture hardware shipment by ourselves or by our agent?

Guangdong KaiYi Information Technology Co., Ltd.

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