This customer come from America and asked furniture factory where in Malaysia to using this knob, the factory main business is traditional American furniture and know about us from American old customer, they need to purchase 20,000pcs, and needed American classical finish - Yellow Antique Brass.

Because our old customer, who introduce us, so the new customer more trust us, after the quoted, she said the price still a little high, and gave the target price us, after our team to calculate the cost, we deal this price finally and the project will be carried out.

Basically, we export this drawer knob every month, we have rice experience when producing. After the goods were reached to Malaysia, they found out lost some cartons products, we do not hold responsibility for each other, but friendly communication and solve this problem, finally, customer decide to purchase new order to us, but both we charge half and half. According to the first time cooperation, customer was very satisfied with our service, they keep to inquiry and buy other products from us in the future too.